Official Business Account (Green Tick Verification)

By default, all WhatsApp APIs are called a business account.

The upgrade to an official business account comes with a green tick, which ensures customers that they are engaging with a legitimate business verified by WhatsApp.

Additionally, the name of the business will be displayed even if the customer hasn’t saved the number.

Eligibility Criteria

Not any business can get a green tick. Meta verifies if your company is popular with the following details and grants a green tick.

• Firstly, you need to have WhatsApp API

• You need to have a verified Facebook Business Manager account

• You need to enable 2-Step verification

• It's recommended that you are in Tier 2 or above messaging level

• Your business should have at least 3 organic PR posts on the internet

Follow these steps to get a green tick on WhatsApp:

Business Accounts - WhatsApp Business Platform - Documentation - Meta for DevelopersMeta for Developers

Step 1: Open the WhatsApp Manager

Go to Facebook Business Manager > WhatsApp accounts > WhatsApp manager

Step 2: Submitting the 'Official Business Account' Request

1. On the WhatsApp manager, go to Account tools > Phone numbers

2. Under the 'Official business account' > Click 'Submit request'

1. Submit the required details

   • Business website

   • Country of operation

   • Primary language

   • Parent company

   • 3 supporting links (Articles, blog posts or independent reviews that show your business is well-known and recognized by consumers)

   • Additional supporting information (Add some text explaining why is it important for your company to get a official business account)

After submitting, it will take 7 - 10 days to make a decision. You will be notified by email.