SMS

To launch your chatbot on your SMS channel, you need to get APIs from our list of SMS partners:

  1. Twilio

  2. TechAlpha

Follow these steps once you receive the SMS APIs:

Twilio

  1. Go to Channel Configuration > SMS > Configuration

  2. Click ā€œCreate SMS configurationā€

  3. Enter the ā€œPhone numberā€

  4. Login to your Twilio account

  5. Navigate to the Account > Settings

    • Copy the ā€œAccount SIDā€

    • Copy the ā€œAuth tokenā€

  6. Paste these values on the Ally configuration screen and hit ā€œSaveā€

  7. Test by sending ā€œHiā€ to your SMS number

TechAlpha

Contact sales: [email protected]

  1. Go to Channel Configuration > SMS > Configuration

  2. Click ā€œCreate SMS configurationā€

  3. Enter the ā€œPhone numberā€

  4. Reach out to your Account Manager at TechAlpha

    • Copy the ā€œUsernameā€

    • Copy the ā€œPasswordā€

    • Copy the ā€œANIā€

  5. Paste these values on the Ally configuration screen and hit ā€œSaveā€

  6. Test by sending ā€œHiā€ to your SMS number

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