SMS
To launch your chatbot on your SMS channel, you need to get APIs from our list of SMS partners:
Twilio
TechAlpha
Follow these steps once you receive the SMS APIs:
Twilio
Go to Channel Configuration > SMS > Configuration
Click “Create SMS configuration”
Enter the “Phone number”
Login to your Twilio account
Navigate to the Account > Settings
Copy the “Account SID”
Copy the “Auth token”
Paste these values on the Ally configuration screen and hit “Save”
Test by sending “Hi” to your SMS number
TechAlpha
Go to Channel Configuration > SMS > Configuration
Click “Create SMS configuration”
Enter the “Phone number”
Reach out to your Account Manager at TechAlpha
Copy the “Username”
Copy the “Password”
Copy the “ANI”
Paste these values on the Ally configuration screen and hit “Save”
Test by sending “Hi” to your SMS number
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