SMS

To launch your chatbot on your SMS channel, you need to get APIs from our list of SMS partners:

  1. Twilio

  2. TechAlpha

Follow these steps once you receive the SMS APIs:

Twilio

  1. Go to Channel Configuration > SMS > Configuration

  2. Click “Create SMS configuration”

  3. Enter the “Phone number”

  4. Login to your Twilio account

  5. Navigate to the Account > Settings

    • Copy the “Account SID”

    • Copy the “Auth token”

  6. Paste these values on the Ally configuration screen and hit “Save”

  7. Test by sending “Hi” to your SMS number

TechAlpha

Contact sales: [email protected]

  1. Go to Channel Configuration > SMS > Configuration

  2. Click “Create SMS configuration”

  3. Enter the “Phone number”

  4. Reach out to your Account Manager at TechAlpha

    • Copy the “Username”

    • Copy the “Password”

    • Copy the “ANI”

  5. Paste these values on the Ally configuration screen and hit “Save”

  6. Test by sending “Hi” to your SMS number

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