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  1. Go to Channel Configuration > WhatsApp > Configuration

  2. Click ā€œCreate a configurationā€

  3. Enter the ā€œPhone numberā€

  4. Navigate to Facebook developer portal:

    • Open the ā€œAppā€ that you created for WhatsApp API

    • Copy ā€œApp IDā€ from the header

  5. From the navigation menu on the left:

    • Go to WhatsApp > API Setup

    • Copy ā€œPhone number IDā€

    • Copy ā€œWhatsApp Business Account IDā€

  6. Paste the ā€œPermanent tokenā€ (learn how)

  7. Paste all the copied values on the Ally configuration screen and hit ā€œSaveā€

  8. Test by sending ā€œHiā€ to your WhatsApp number

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