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  1. Go to Channel Configuration > WhatsApp > Configuration

  2. Click “Create a configuration”

  3. Enter the “Phone number”

  4. Navigate to Facebook developer portal:

    • Open the “App” that you created for WhatsApp API

    • Copy “App ID” from the header

  5. From the navigation menu on the left:

    • Go to WhatsApp > API Setup

    • Copy “Phone number ID”

    • Copy “WhatsApp Business Account ID”

  6. Paste the “Permanent token” (learn how)

  7. Paste all the copied values on the Ally configuration screen and hit “Save”

  8. Test by sending “Hi” to your WhatsApp number

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